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Insurance & Coverage · Refined Hospice & Home Health

Most Care is
Completely Covered

Hospice and Home Health are 100% covered by Medicare, Medicaid, and VA benefits — with no copays, no deductibles, and no surprise bills. We verify your coverage before the first visit so you can focus on what matters.

Medicare & Medicaid Accepted
VA Benefits Accepted
We Verify For You — Same Day

Not sure what your plan covers? Call us at 801-261-9490 — we'll verify your benefits in minutes, at no charge to you.

Coverage by Service

What's Covered &
What We Accept

We offer three services — Hospice Care, Home Health, and Personal Care. Coverage varies by service. Here's exactly what we accept for each.

Hospice Care

Accepted Insurance Plans

★ 100% covered by Medicare, Medicaid & VA

  • All Medicare & Medicare Advantage Plans
  • State Medicaid
  • Veterans Affairs (VA) Benefits
  • Triwest
Hospice care is a Medicare Part A benefit — fully covered with no copays or deductibles when eligibility criteria are met.

Home Health

Accepted Insurance Plans

★ 100% covered by Medicare, Medicaid & VA

  • Traditional Medicare (CGS)
  • Regence Medicare
  • Aetna Medicare
  • Aetna Commercial
  • Veterans Affairs (VA) Benefits
  • Triwest
  • State Medicaid
Home Health is covered at 100% by Medicare when the patient is homebound and requires skilled care ordered by a physician.

Personal Care

Accepted Insurance Plans

VA & Triwest fully covered · Private Pay available

  • Veterans Affairs (VA) Benefits
  • Triwest
  • Private Pay (Call for Rates)
Personal Care services include bathing, grooming, meal preparation, and daily assistance. Call us at 801-261-9490 for current private pay rates.
For Veterans — Important

You Don't Have to
Choose Between Benefits

Most veteran families don't know this: if you have both VA benefits and Medicare, you can use both simultaneously through the VA Concurrent Enrollment Program. You don't give up VA care to access hospice — you get both.

Continue receiving VA medical treatment at VA facilities while enrolled in hospice
Medicare covers hospice — skilled nursing, medications, chaplain care, and all core hospice services
VA benefits cover additional services — personal care, home health aides, transportation, and expanded support
Our team navigates both systems for you — coordinate enrollment, verify benefits, handle all paperwork
Learn About Our Veterans Program →

Covered by VA Benefits

VA Services Continue

Personal care, home health aide support, transportation to VA appointments, expanded volunteer visits, and social services through the VA.

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Covered by Medicare Part A

Full Hospice Benefit

Skilled nursing, medications, chaplain care, music therapy, social work, home health aide, bereavement support — all at 100% coverage.

The Result

More Support. Same Cost.

Veterans enrolled in both programs receive significantly more services than either program provides alone — at no additional out-of-pocket cost.

No Surprise Bills

How Billing Works

We handle all of it. Here's what the process looks like from your side — which is to say, almost nothing.

01

We Verify Before We Start

Before the first visit, our intake team verifies your insurance coverage and confirms what's covered. You'll know exactly what to expect — and we'll tell you if there's anything you'd be responsible for before care begins. No surprises.

02

We Handle All Billing

We submit all claims directly to Medicare, Medicaid, VA, or your insurance plan. You don't fill out forms, navigate portals, or make calls on our behalf. We take care of it so your family can focus on what matters most.

03

Questions? Just Ask.

If you ever receive a bill you don't understand, or have questions about what's covered, call us directly. We'll walk through it with you. Our goal is that cost is never a reason someone doesn't get the care they need.

Common Questions

Insurance Questions
We Hear Every Day

Straight answers to the questions families and providers ask us most often about coverage and billing.

Yes. Medicare Part A covers hospice care at 100% — including nursing visits, medications related to the terminal diagnosis, medical equipment, chaplain and spiritual care, social work, counseling, and bereavement support. There are no copays and no deductibles for core hospice services. The only potential cost is a small copay (up to $5) for outpatient prescription drugs and a 5% cost-sharing for inpatient respite care — neither of which applies to most patients.
Yes — and this is one of the most important things veteran families don't know. Through the VA Concurrent Enrollment Program, a veteran can receive both VA benefits AND Medicare hospice benefits at the same time. Medicare covers the full hospice benefit, while VA benefits cover additional services like personal care, transportation, and expanded support. You don't have to choose between them.
We accept all Medicare Advantage plans for hospice. Medicare Advantage plans are required to cover the hospice benefit at the same level as traditional Medicare. We verify your specific plan before the first visit to confirm coverage and any plan-specific requirements.
If you meet the eligibility criteria — homebound status and a physician's order for skilled care — Medicare covers Home Health at 100% with no copay. This includes skilled nursing visits, physical therapy, occupational therapy, speech therapy, and home health aide services when a skilled service is also being provided. We verify your eligibility before the first visit.
Personal Care provides non-medical assistance with daily activities — bathing, grooming, meal preparation, and companionship. It's not the same as skilled Home Health (which requires a physician's order and clinical need). Personal Care is covered by VA benefits and Triwest, and is also available as a private pay service. Call us at 801-261-9490 for current private pay rates.

We'll Verify Your Coverage
Before the First Visit

Call us or send us a message — we'll confirm what's covered, answer any billing questions, and make sure cost is never a barrier to the care your family deserves.

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